Trip in 2 days. Keep getting code PF400 Thanks. Im fully vaccinated but at some point we have to declare these pandemic travel restrictions over. A senior government source told CBC News earlier this week that Prime Minister Justin Trudeau has signed off on a decision to end pandemic border measures and to make the use of the ArriveCAN app. of Public Health Agency of Canada. After completing all the information and uploading proof of vaccination, a screen comes up saying please wait while your ArriveCAN traveller is saved, but it stays at 0% and does not move no matter how long I wait. I get message that an email has been sent with new password. Joseph Gerald Maurice Beauregard. Land Border Crossing. After filling out my details there and receiving my QR code, the same QR code was available within the app on my iPhone as well. completed the form but unable to submit though connected to internet. I could have sworn I read RCC. Every time one enters Canada one has to complete an ArriveCAN submission. This applies even if your second ArriveCAN submission is within 72 hours of the first submission. We just travelled to US over the weekend, I tried to log in it worked but was 12 hours out of arrival time so I attempted to do this again BUT then it kept telling me I was logging in too soon BUT I was well within the 72 hours. They did not tell me when it might be fixed. Starting an international cruise in Canada or arriving by cruis, e from another countryCruises that are staying in Canadian waters or not returning to Canada. . Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. Stuck at 0% and Please wait this is twice. The traveller is responsible for ensuring they're compliant with the requirements for entry into Canada. our ArriveCAN was checked at the cruise terminal when we embarked. No one ever mentioned ArriveCan to us, but we were told at that meeting that it is accessed electronically by whoever needs to know. Trying to add another traveller but once I've input all the info it freezes and stays frozen at 0% 'Please wait while your ArriveCAN traveller is saved." I went back and selected it and it submitted fine after. You can also view your E-Receipt in the ArriveCAN mobile app or by signing in online." The customs declaration is likewise Your Canada Border Services Agency Declaration details. ET; 8 a.m. to 8 p.m. Let me know Then it tls me to wait 12 seconds or 46 seconds & it times me out. Do we both use the same scan which I received. Upon your entry to Canada by air or at a land border crossing, the border services officer may notify you that you've been randomly selected for . No other Canadian ports.seems like many do not know what is needed. I live here and I want the stupid thing abolished. After submitting, the ArriveCAN app will upload your documentation and required information into its system. Notice: Starting October 1, 2022, all COVID-19 border requirements, including I don't think it's my ability to use the app that's in question, but instead that the app can no longer accommodate the stated requirements. Otherwise, we can submit all that information in-person at the port of entry. 72 hours before embarkation (noon) for PCR test. "I'm sure the government would do everything it can to protect the data [the app collects]," he said. However, I started tapping where I thought the "Accept" button might be and accidentially touch just below bottom border line (progress line) and the buttons appeared. All rights reserved. We went to Buffalo last weekend for about 3 hours. Upon your entry to Canada by air or at a land border crossing, the border services officer may notify you that youve been randomly selected for a mandatory arrival test. Antigen test needed within 2 days for cruise, but not for train or flight? useless to keep this, I agree, but we do what we are told is required. The ArriveCAN app is about to become optional. Will anyone use it? - CBC ArriveCAN no longer collects information on behalf of A very typical public health response during a pandemic. . up ??????? Finally got a confirmation that data was received, but upon arrival at the border, it did not record my wife's info. Please help! My status is also ok if I use my wifes app as an additional passenger . All to no avail. The app says passport registered and vaccinations yes. For an essential app to cross the border its a major nightmare. In the event of a system outage where ArriveCAN becomes unavailable, individuals entering Canada will be allowed to fill out a paper version of the form when they arrive. As of April 1, 2022: The COVID-19 pre-entry testing requirement to Canada was removed. Sorry, not working. Can you cancel the ARRIVECAN e-mail we put in? This may affect an individual's "non-compliance rating" and the individual may receive phone calls or other public health follow-ups. Suggestions???? Follow the ArriveCAN iOS app troubleshooting guide Here . ArriveCAN iOS app crashes, not working, errors, ArriveCAN Android App Issues and Solutions, ArriveCAN has errors/crashing/not working, ArriveCAN server network connectivity issues, Close and restart the ArriveCAN app on iPhone, Update ArriveCAN app to the Latest Version for iOS, Uninstall and reinstall ArriveCAN iPhone app, Update your iPhone to the latest iOS version. Thank you Ms G and FouremcoFour, may I call you Four?, you are correct on my cruise info. Little did I know, I had all my information by hand and I was immediately refused by Canadian officers because I did not have proof that I needed a NEGATIVE PCR test. vaccination, mandatory use of ArriveCAN, and any testing and "Someone might not be comfortable with technology. You must complete your ArriveCAN submission before entering Canada, no more than 72 hours of boarding your flight or before entering Canada by land. However I am getting code pf 400. I have clicked about 15 times for an email so i can change password. Discover which options are the fastest to get your customer service issues resolved.. We planned to leave on 8/31 but it's not looking good at all. Alaska Life Hack: How to navigate Canada's rigorous new entry Question for recent RCCL Alaska cruisers from Vancouver: ArriveCAN and I was at the entry at Campobello. With files from Philip Ling and Guy Quenneville, Audience Relations, CBC P.O. Notice: Starting October 1, 2022, all COVID-19 border requirements, including vaccination, mandatory use of this app, and any testing and quarantine/isolation requirements will end for all travellers entering Canada whether by land, air or sea. Have been trying since yesterday. More than 1.6 million arrived at border without using ArriveCAN but You can try any of the methods below to contact ArriveCAN. Scan this QR code to download the app now. Code 1-TR I'm reaching out to you because you both seem very knowledgeable about ArriveCan and the cruise specific forums are just confusing me more than everso my question, I will do ArriveCan on Thursday for my flight into Vancouver on Fridaymy cruise starts Sunday, so still within the 72 hours of completing ArriveCan. Did I mention I have been frustrated for 3 days trying to jump through hoops? ArriveCAN no longer collects information on behalf What if we get to the airport without a successful submission ? my internet connection with smartphone is fine, I filled all details but error code PQ-400 appeared saying "Please ensure you are connected to the internet and try again" when I finally submit. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Numerous countries require proof of vaccination for different endemic diseases to enter. When you make the new submission it will throw out the old one. When I try to put in arrival airport in the arrive can form online it doesnt accept anything I put in. So disappointed!!!! Make sense? I have the most update to date version of the app and have tried this multiple times already. I can also not manually tyle in my arrival date and time, so I cannot get any further with my application. Something's broken on your end. Once this is complete, you will receive a QR code in the app that can be used for boarding your Alaskan cruise. If you are still having problems, try resetting your password. If the Canadian Government wants to make us feel like our only interest is to infect Canadians especially when we are fully vaccinated and have some kind of criminal intent we are not interested in being treated this way. At the border, you will be prompted to scan your travel document at a primary inspection device and confirm your identity. Gowling WLG International Limited promotes, facilitates and co-ordinates the activities of its members but does not itself provide services to clients. The cruise in question is with HAL and does terminate in Whittier. Announcing Our 2023 Cruisers' Choice Award Winners! It will have to be completed after using the submission used for your flight. Quite frankly I do not feel like gambling with this situation. Step 1: Create an account on ArriveCAN. Don't confuse the ArriveCan requirements with Princess's covid test requirements. I had to go in over and over again to be able to register. ArriveCAN I get an error message PQ - 503 transmission failed not connected to internet. Especially since you wanted the results before boarding time. It is like a flu now and will be around for a long tome, requiring periodic boosters. ArriveCAN on the App Store The ArriveCan website wasnt as clear as you are and so Im happy to have it spelled out. The information they provide when they call must match what you submitted in ArriveCAN on their behalf. ArriveCAN supports English, French and Spanish (displayed in the language of your device). Im sure well get to meet some day. Not travelling until 28 January 2023 so not urgent. Many of us have questioned the logic of this requirement. I can not retrieve my password. Multiple attempts made including one by border official but couldnt get further. How about we get with the reality that Covid is over? There are three categories of information that are each required to be submitted through the ArriveCAN app. I managed to activate a type-in option, but the same thing happened. To create an account, visit the ArriveCAN website or download the ArriveCAN app. ArriveCAN Status Published by Canada Border Services Agency on 2023-01-31 Notice: Starting October 1, 2022, all COVID-19 border requirements, including vaccination, mandatory use of ArriveCAN, and any testing and quarantine/isolation requirements will end for all travellers entering Canada whether by land, air or sea. We disembarked in Seattle. The traveler can complete their post-border reporting by calling 1-833-641-0343 each day during their 14-day quarantine. Other than inconveniencing you, are there any other reasons a country shouldn't do what it deems necessary to keep its residents safe? vaccination, mandatory use of ArriveCAN, and any testing and They must call 1-833-641-0343 each day during their 14-day quarantine, unless exempt from this requirement. Confusion swirls around ArriveCAN app and its use at the - driving Hello Sir/Madam, BTW we are all triple vaccinated and no symptoms. I spent a few hours this morning on the phone trying to get help, ArriveCan Information Line staff walked me through the steps literally on my computer. Maine library busy with Canadians desperate for help with ArriveCAN app No problems. What can I do to solve my problem? Help please. The current version of the app allows you to select marine ports of entry, but when you go to enter your marine trip details, you can enter Canada as your "Country of original departure", but then the only option is for "Port of Entry: This is the first port of arrival in Canada". For those getting error code pf-400 make sure you fill in everything. Cookie Notice App answered with an error: code PF - 400. Rachel. ArriveCAN help topics - Canada.ca This ArriveCAN receipt is confirmation that you have successfully submitted your information in ArriveCAN. On 5/18/2022 at 8:42 AM, Kellie in Texas said: Question 2: When you . I am not receiving a verification code, to be able to enter a new password, as I have forgotten my original password. I changed password then , but no email received for verification code. I receive a message I completed all details on the app numerous times & I says I have to wait after I uploaded my vaccine info. Zero stress. I tried to reset but it doesn't work. I will wait a while, hopefully they will scrap ArriveCan. ArriveCAN submission issue : r/CoronavirusCanada - Reddit For any questions you may have about Canadian immigration, the Gowling WLG Immigration Group would be pleased to assist. Alert! With the government set to make the app optional, here's a breakdown of what ArriveCAN was built to do, why it's so contentious and what possible uses it might have in the future. You are entering Canada twice so that requires two QR codes. I arrived in Canada on 25th Jan.2021. Pulling issues faced by users like you is a good way to draw attention of ArriveCAN to your problem using the strength of crowds. You can provide information for up to 8 travellers, including yourself, in a single submission. ArriveCAN is available as a mobile app on the Apple App Store and Google Play Store. Thanks We are totally discusted with the way we are being treated. The next day on both times we received a email stating that we where to quarantine for 14 days .We tried to get this problem resolved by calling arrivecan but no one new how to help us in order correct this this problem. The crew helped us fill out our ArriveCan the second time. Got as far with the Arrive Can Ap as to submit but when I clicked on submit & the next page appeared with a circle saying 0% & please wait while your Arrive Can form is submitted & nothing more happened. Frustrated Regina travellers searching for answers with ArriveCAN app How do you manage not to get asked the country of original departure question? Today Saturday 10th Sept 4.05 pm due to land at Toronto Pearson on Tuesday 23th Sept at 4.05 pm. I can clock on the dropdown calender, but it only gives me the next 5 days as an option to select. If it was just for vaccination status, we could just show our proof and move on. from the app. However, even though it says that it sends a push notification to fill up the daily self assessment of COVID symptoms, I haven't received anything so far. I seem to remember us chatting about another cruise years ago that you had to cancel. abby1257, April 29, 2022 in Canadian Cruisers. The app also would tell travellers if they had been tapped for mandatory arrival testingor would be required to quarantine. I called the help line and was informed that many other people are getting the same error message and the emails should be ignored for now. They are separate things. What says he supports the requirement if arriving by air? ArriveCAN - Canadian Employment & Labour Law Kristine D'Arbelles,a spokesperson for the Canadian Automobile Association (CAA), a non-profit travel agency, said she has heard from a number of travellers who have complained about using the app. My account does open but it states that I must be arriving within 72 hours. Powered by Invision Community. I keep receiving a PQ -503 code and can't submit My internet works just fine!!!! Completed all the information requested in the app and it keeps sending a Code 5 - 503 error and cannot submit the information. I think it's up to each one of us to personally take responsibility for information.". D'Arbellessaid the app can beuseful but should remain optional, allowing those who are comfortable with using it to do so if they choose. I tried to set up an ARRIVECAN account for a friend who is going to Canada on Monday, 8/16/2021. David Roughleyfrom B.C. See you soon halifax, My arrivecan app is stuck on 80% is not saving my information. It's a joke. There is an exception to this if you re-enter Canada a second time on a cruise. My plane is on thursday. I didnt receive second one for my husband but his info is uploaded and is listed in travelers in my ap. . When trying to submit my application, I am receiving a Code PF - 400 error message. i am using windows 11. ArriveCAN app not working? crashes or has problems? | 2023 Solutions Hi , Please advice me how to proceed. click "Force Stop". Appleton said, adding that he'd rather use his Nexus pass. All info with e mail So many cruises cancelled. Got to the submit stage. The submission made for boarding is used. And when I tried to create a separate account for the other traveller through the web browser, the system wouldn't allow me to input the vaccine date. Prior to returning to Canada from a road trip, tried for four hours to get this useless, idiotic form to work. PDF Key Messages ArriveCAN Phase 4: New Travel Requirements App won't accept my arrival date of Sept. 17th -- greyed out, App stuck at 80% saved . ArriveCAN - Apps on Google Play ArriveCAN still contains Advance CBSA Declaration, which allows you to answer customs and immigration questions up to 72 hours in advance of flying into Canada. I am travelling to Canada tomorrow (Monday Aug 1) so worried about what to do, It wont let me submit our account.it keeps saying code PF-400.what should i do, Doesn't accept POM1Z0 as Hornpayne Ontario postal code, Keep getting error PF-200 when trying to submit the form, My husband and I are quarantined and we arent even Canada. I tried to open the ArriveCAN App Email first then my Password. Sorry guys: one of the worst apps I used in along time. WE ARE TRAVELLING TO CANADA ON MON 26TH JULY 2021. At the border, simply review and certify your declaration. The ArriveCan policy is a pain and should be done away with. Typical incompetence. For general inquiries, basic troubleshooting and navigational support, travellers can call (from 7 a.m. to 8 p.m. After clicking on "Public Health requirements" there is no acknowlegement button for the admonition. Further, submitting this information through the ArriveCAN app will result in reduced border processing time and physical contact between entrants to Canada, border services agents, and public health officials. An official announcement is expected Monday, according to the source. I pray Canada will not disappoint on our first vacation out of the country in several years and first land tour in Canada. https://travel.gc.ca/travel-covid/travel-restrictions/cruise, https://www.canada.ca/en/border-services-agency/services/arrivecan.html, Click here to reload the page in order to enable certain features. The traveller can't use ArriveCAN to complete their reporting after entering Canada. I have entered all the information required, but when I try to submit it I keep getting an error "Submission Failed - Code PF-400". Still the same result. All went ok till the very end, it advised me that my application was refused, no explanation. Some of the areas during registration were hard to get to because they would be covered up by some message. Ex: near the end it mentioned having to do something in Canada in one area but wanted me to fill in the United States of America as my place of originating or citizenship although I did not understand what your application wanted. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises. It is not needed for a land vacation in Canada. I put in the wrong e-mail address and she can't receive the verification code on her iphone. said he found the app fairly straightforward but he won't use it once it's optional because he wants toreduce his digital footprint. This app is not useable. Submission of ArriveCAN form has been at 0% for over an hour. TY in advance, So frustrating leaving with my daughter back to Canary soon and the app is frozen blue circle at 80% Anyone having the same problem ??????? I seem to remember us chatting about another cruise years ago that you had to cancel. How to retrieve it back Been trying for 3 days twice a day. No positive test. ArriveCan app - Canadian Cruisers - Cruise Critic Community Solve all ArriveCAN app problems, errors, connection issues, installation problems and crashes. Code 5 - 503 Upon boarding I had only done the first arrivecan departure info I was pulled out of line to do the return at the same time, You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. It comes up with a red asterisk indicating a required field. plz. Have forgotten my password. What should I do? Any assistance would be appreciated. Pierre Poilievre promised to scrap the app entirely during his victory speech when he was electedleader of the Conservative Party. By Thomas Mahlon McCormack 7 months ago, App locks up when asked for "Date of Arrival", I am flying into Vancouver, Canada from the USA on September 19, 2022. We had to do the ArriveCan to get back into Canada!!! A new version of ArriveCANlaunched in July 2021, when Canada began easing public health restrictions on people coming into Canada. In June, some mayors and businesses in communities along the Canada-U.S. border began calling on the federal government to end the ArriveCANapp, saying it was discouraging Americans from visiting and shopping in Canada. Cannot download APP. Silly. This Clears both data and cache. It is currently available to international air travellers who enter Canada at selected airports. Keep getting message Please check that the email address and password you entered are correct, and that your device is connected to the internet. I have tried numerous times to use the forgot password feature and gotten verification codes. I'm not clear on this itinerary. Help! COVID-19: How will coronavirus impact your business? So when it says 72 hours ahead of boarding plane or scheduled departure time you are really not saying 72 hours ahead. I have tried connecting to several WiFi and also tried over cellular. And my wife's passport has no letter before the number. How to Use ArriveCAN for Fully Vaccinated Cruise Ship Passengers - Seabourn Thanks, My wife an I have crossed the border at the peace bridge two times now .Both times we filled out the arrivecan app an when we came back the border agent told us that every thing was in order and we were good to go. Still not sure of ArriveCan rules. Further, individuals must be prepared to show their "ArriveCAN receipt" upon arrival and seeking entry to Canada. So we made it easy to get in contact with the support team at Canada Border Services Agency, developers of ArriveCAN. No email. 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises. Also as of November 21, 2020, all individuals entering Canada, regardless of method of travel, must provide information through the ArriveCAN app or toll-free number. There are situations where individuals are not required to use ArriveCAN prior to entering Canada, including: Further, if an individual is entering Canada who is exempt from the Isolation Order, for example, if they are performing essential work, such as medical support, essential services, trade or transport, or cross-border work, they are only required to submit their contact information and COVID-19 symptom self-assessment. I am not affiliated with any government organization or division on this matter. SECOND ArriveCAN APP Required Before Cruise!!! Alert! If you are accepting of ArriveCAN to fly into Canada why do you consider it lunacy to use it on a cruise that enters Canada? ArriveCAN on the App Store Canadian immigration update: New stand-alone Federal Pathway under Economic Mobility Pathways Pilot commencing in the summer, Canadian immigration update: Expansion of the ability of family to work in Canada, Dual tax residency in a post-pandemic world, online version of ArriveCAN available here. Instead of extending this frustrating process, the Gov't. Unable to sign in, keep getting message that its timed out immediately after clicking next, I re-installed app then it said it doesn't recognize my email or password even after changing password, tried both on my android phone and on my i-phone neither system works. Canadian travellers who have been told they must quarantine after a trip across the border say the app is unreliable and awkward to navigate. A federal government website warns that "if you don't submit your travel information and proof of vaccination using ArriveCAN you could be fined $5,000." Asked Monday whether those fines will. But that is what apparently RCC is telling their passengers. How do I resolve the error Code PF-400 issue. What do I do? Is anyone there to respond or please provide me with a phone number contact of a live person so I can get this done. Make sure you have the most up-to-date version of ArriveCAN.
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