For up-to-date show information, visit our calendarHERE. They rob people of their money. AXS today is one of the most urgent online platforms for selling tickets to entertainment and sports events. Sign into your AXS Account and click Listings, Valid, State-issued, Drivers License (not clipped or punched VOID), Valid, State-issued, Identification Card (, The name of the item you received in its place, A clear photograph of the item you have received, Masks are final sale and are not eligible for returns and exchanges, Sale items cannot be returned or exchanged. BBB Tip: Buying tickets to the big game or concert? Gatian at AXS ticketing queries has been amazing! PSA: Be careful using AXS when purchasing your tickets THE DEPOT: Located next door to the 7th St Entry. Are Concert Organizers Giving Ticket Refunds? - Rolling Stone Not sure why they do it. Select the tickets to transfer and enter the recipients information. I had an amazing experience regarding accessibility and Georgios went above and beyond to help and support me. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. One suggestion you may find surprising: Now actually could be a good time to buy tickets to an upcoming event even if theres a chance of it being postponed. If you are not currently vaccinated, you can find out when, where, and how to get a free COVID-19 vaccine via Minnesotas Vaccine Connector HERE. All shipping takes approximately one week once your order is placed due to limited COVID-19 staffing precautions. 9.30 Uhr bis 15.00 Uhr, Donnerstag When fans have tickets they cant use, they list them for other fans to buy. If the Verified Resale page is also showing no available inventory, please check back as resale tickets may become available at a later date. If you need medical seating, another entry in this section provides instructions. For more information, please see our When your tickets sell, youll receive an email informing you of the sale. First comes the toilet paper, food and other essentials. If you are attending a show at Palace Theatre, Fitzgerald Theater, or an outdoor event at Surly Brewing Festival Field, ADA accommodations can be made by purchasing ADA Accessible tickets by following the Buy Tickets button on our websites. I will not be using either Stubhub or AXS ever again. The person identifyed as Ken was absolutely fantastic, very fast and clear understanding of issues, with little info took the time to source and fix a problem. Independently of the personnal use they do of the Semesterticket, all students pay the same amount for it, and have the same claim of fullfilment of the prestation. March 17, 2020 - 12:37 PM. Cant get ticket refund from AXS MoneySavingExpert Forum I bought tickets to see Breaking Benjamin and Papa Roach.. Then just a week before the show Columbus Ohio made Covid shots mandatory. Similar experience to many others, I sold tickets through AXS waited until 10 days after the concert as advised - 10 days later still no payment, contacted them via live chat and advised payments go in the Friday after the 10 days and guess what still no payment. The onus shouldn't be put on the consumer. No weapons of any kind will be allowed on the premises. We really need our e-ticket email now. axs ticket refund insurance Also, look for an email from First Avenue prior to the show confirming any relevant policies. To read the updated Privacy Policy, please. Nope. Even if the problem is the fault of the customer himself, the support service will always solve the issue in the best way and without blaming the user. Also that I could receive a full refund for my ticket if a pass didnt become available. Your tickets will no longer be listed for others to buy. The Loge and Balcony sections at the Palace contain fully reserved seating. As a rule, it is better to ask your questions during business hours; Monday Friday: 09: 00 17: 30 (Live Chat, Email & Social Channels). Some users write that in any situation, service employees treat buyers and sellers carefully. This was largely due to the professionalism of the people who work in the support service. As a disabled person wanting to access an event, Im so grateful to have had such wonderful assistance through the process. Of course, there is no charge for delivery in the AXS Mobile ID application. Children under the age of six can travel for free. We often link to other websites, but we can't be responsible for their content. According to the aggregate of user reviews, the service receives 4 points out of 5, which is a very good indicator: after all, after the coronavirus pandemic, trust in many services of this kind has greatly decreased. Scan this QR code to download the app now. Yes, the tickets are legit. There have been moments of profitability and decline in the history of the service, for example during the coronavirus pandemic. Editor, Marcus Herbert. x, Footer.languageSelector.ja-jp.greeting Large bags, including messenger bags and backpacks, must be left at coat check. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Mobility - AStA der Universitt des Saarlandes BBB Business Profiles may not be reproduced for sales or promotional purposes. Underage persons can only attend age-limited events at the above venues if they are accompanied by their own parent, or legal guardian in addition to proof of guardianship. We're flying from our home in the USA tomorrow, have not received event tickets yet, and wondering how we will print e-tickets while travelling. , Star Tribune Here are 8 tips for writing great reviews. After logging back into the site afterwards, all price point tickets were still available and we were able to purchase the lesser priced tickets that we wanted. Otherwise, you have until your friend creates an account to cancel the transfer. As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. AXS_UK Reviews - Read Reviews on Support.axs.com Before You Buy Today AXS is one of the companies that have the highest protection against fraud. Please do contact us if you have any further issues with the app: https://support.axs.com/hc/en-gb/requests/new Best, Team AXS. The service is managed by Anschutz Entertainment Group. How BBB Processes Complaints and Reviews. I had one point of contact through the whole experience. This policy may change depending on the performer or at the discretion of management. I was told to go to Stubhub even though AXS is the one that conducted a "fraud check" and cancelled the tickets. If you need to exchange a damaged item for the same item, please send us an email (info@first-avenue.com) including your order number and a photo of the damaged item. Unfortunately, no. All policies are subject to changes or updates. Unlike e-mailed tickets in PDF file format or barcodes, the company uses digital tickets that are very difficult to fake, they are very reliable. There are no suggested results at this time. The management is doing everything possible to focus on the efficiency of cooperation with customers and quick response to different situations. On April 6, 2023 (the date of the concert), I received an email from AXS, ****************************** with a re line "Important: Your Tickets for MUSE 4/6/23". Saturday, Sunday & Bank Holidays days your question is unlikely to be resolved very quickly. AXS | Better Business Bureau Profile Please check the individual event page for exact policies and requirements. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. may not be valid. All venues owned and operated by First Avenue are wheelchair accessible. You can also reference our website and Facebook events for up-to-date show information. Hi Tracey, and thanks for your message. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. At the same time, a special function has been created for buyers with the help of which they can book a certain number of tickets for acquaintances. In Germany, sorting household waste, recycling and reducing waste are very important issues. Claim request is processed after verification.. AXS Ticket Reviews Is AXS Tickets Legit & Reliable? 173.236.224.153 If a show is cancelled, you will be notified and given refund information via email. You + a guest can enjoy free admission to any show at First Avenue, 7th St Entry, Turf Club, or Fine Line taking place on your actual birthdate (valid legal ID required; private events excluded). I did this and once again radio silence! Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Click the Transfer button next to the event in your AXS account. . Don't get scammed, Need to file a complaint? Ticket machines are located directly at the tram stations. Ticket prices can vary with the demand and popularity of each show. The company has its methods by which you can check not only the seller but also the tickets they sell. Upon receipt, we will ship out a replacement item if available. If available, youll see the option to get tickets with AXS Official Resale on the event page. On the Review page, click the List Tickets button to finish. Datenschutzerklrung. The information that the site sells illegal tickets has no basis. The refund is usually credited to the card within a month after the organizers of the event have confirmed its cancellation. You can find more information in the Citizens Service Booklet (Servicebuch fr BrgerInnen): And in the brochure Help for Women in Conflict Situations (Hilfe fr Frauen in Konfliktsituationen): Phone: Awful customer service. I purchased my ticket to see Lana Del Rey at BST Hyde park in the Diamond section. At this time, we are currently not offering guided tours of First Avenue. Postponed shows that are trying to reschedule, such as the Ordways The Color Purple, will provide seats to ticket holders for the makeup dates. This includes platinum tickets and other seats with inflated prices bought through Ticketmaster; all refunds are given at the price you paid. Upon inquiry, First Avenue will confirm delivery to the address provided, date of delivery, and tracking information from the shipping carrier for the customer to investigate. Semesterticket - a model of solidarity. First Avenue is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. When its time for the event, they can open the app to show their tickets on their phone. AXS Tickets Phone Number Call AXS Tickets customer service faster with GetHuman 888-929-7849 Customer service Current Wait: 4 mins (3m avg) Hours: Mon-Sun 7am-11pm EST; best time to call: 10:15am Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! You can request a copy of your Minnesota vaccination record HERE. For instance, if you bought $250 in tickets, youll get an extra $50 toward the next big show.
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