party to be disembarked in a non-U.S. port. Electrical Appliances:**All staterooms are equipped with standard 110 AC and 220 AC outlets. Plus you will receive a reduced deposit and up to US$100 per person in Shipboard Credit with our Future Cruise Deposit program. Try the Dive In, located on the Lido Deck, featuring hamburgers and hot dogs. Wine brought in quantities deemed to be excessive by the vessel or security will be refused. Please be sure you understand the requirements for a service animal to disembark in each port of call. Please Note: This online procedure must be completed prior to your sail date. If you cannot prove that you owned an item prior to departure, Customs officials may charge you duty to bring it back into your country. Guests who wait to check in at the terminal risk being unable to sail even if they arrive at the terminal beforethe vessel leaves. Guests from Puerto Rico either need to present a WHTI-compliant document or a government- issued photo identification with a validated birth certificate issued after July 1, 2010. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. Plastic water bottles are not allowed. Scooters and other mobility equipment stored in hallways or elevator lobbies are a safety hazard and will be removed immediately. The final amount billed may take up to 24-hours following disembarkation. In most ports of call, you may easily exchange U.S. dollars into the local currency. Please Note: To allow us to expedite immigration clearances in the various countries you will be asked to surrender your passport to our staff upon check-in. In Australia, call us toll free at 1-800-260-639. There is a nominal restaurant charge for the Pinnacle Grill, Canaletto, Nami Sushi and Tamarind (available on Eurodam,Nieuw Amsterdam, Koningsdam, Nieuw Statendam and the upcoming Rotterdam). Mail is provided to the Port one hour before sailing. Please remember that many other countries have a similar policy when going ashore and you willbe subject to their currency allowances at the current exchange rate. on board, nor do we have kosher dishes, utensils, pots or pans on the ship. Holland America Line Rewards VISA Card: Use your new Holland America Line Rewards Visa Card and youll be on your next dream vacation before you know it. If you have a chronic medical condition, please bring a recent report from your physician. Cash deposits can be made on the last day of the cruise. U.S. port and ending it in a different U.S. port. Swimming: Swimming pools are available on board all of our ships, and there are plenty of deck chairs and beach towels available for your use on deck. Limited time offer, Savings for Onboard Bookings Only. On U.S.-based ships, passengers can smoke in a limited number of outdoor areas, always on the starboard side.. No more waiting for printed cruise documents. If Holland America Line does not receive the flight information, you will not receive the transfer and will be ineligible for reimbursement of this service. Guests are urged to complete the Online Check-in process before leaving home. Port Shopping Ambassador Program: Your cruise vacation would not be complete without experiencing some of the worlds best duty-free shopping. For frequently asked questions about cell phone service on board, please go to www.wmsatsea.com. Single Smoking Thread (Use for all smoking discussions on HAL) ) By Lyndihop, April 1, 2018 in Holland America Line Followers 19 1 2 3 4 5 6 Next Page 1 of 28 Lyndihop 864 May 11, 2001. You may also choose to send an email message to: hollandamerica@cibtvisas.com or visit their website at https://cibtvisas.com/hollandamericaline. attention to cameras (including special lenses and video equipment), binoculars, radios, laptop computers, foreign-made watches and other similar appliances. 2020, through June 30, 2021. Leave copies of your passport, electronic airline tickets, traveler checks and any credit cards you plan to use with a family member or trusted friend. Cash is not accepted for individual transactions, e.g. With this in mind, the following emergency phone numbers are available for your use: 1-800-628-4771. Shorts, pool and beachwear, distressed jeans and tank tops are not permitted in table service restaurants. AT&T Mobile Packages: Guests with AT&T service may choose from a selection of packages offering discounted rates for international calls, texts and data while on board. Manage your cruise with our free app! of getting by a scooter left in a hallway. Or please visit royalwed.com. Guests using mobility aids should select a stateroom that will meet their needs and allow for appropriate storage of their mobility equipment. If you choose the flexible, open-seating program in the Dining Room, you may make reservations by calling the dining reservation number on board or simply come to the Dining Room during dining hours. No more waiting for printed cruise documents. Generally, the ship is subject to certain government procedural requirements upon arrival. No additional deposits will be due until final payment. Please verify the spelling of your full name and date of birth to make sure it matches the identification document that you will be presenting at the airport, for example your passport or driver's license. For safety reasons drones and any other remote controlled aerial devices/ toys are not allowed on board our ship. Items that should be registered generally include those not manufactured in your country. Medication: Your prescription medication should be kept close at hand in your purse or carry-on bag rather than in your checked baggage. The Greenhouse Spa combines the best of the most distinctive and luxurious spas on sea and land integrated with proven home spa programs and exclusive products that enhance life and promote well-being. Each year between 20%50% of international travelers (an estimated 10 million people) develop diarrhea. Shops On Board: A world-class shopping experience is just steps away. Holland America Line offers a wide range of award-winning shore excursions, providing priceless experiences at destinations around the world. Casino: A wonderful world of chance, skill and luck awaits you in our Casino. Upon disembarkation, your bags are delivered directly back home. Casual dining is available in the Lido Market every night. From time to time guests encounter transportation delays in getting to their cruise ship. The daily Crew Appreciation charge is $16.00 per guest per day for non-suite stateroom guests and $17.50 per guest per day for suite guests. Earn Holland America Points on qualifying purchases you make and DOUBLE Holland America points for any Holland America Line purchases. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. 2021 Spring . Payment of any fines levied is the responsibility of the individual guest. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. Some clearances will require face to face inspections, details will be communicated to you onboard. Holland America Line will assist in filling prescriptions. Children must meet minimum age requirements for each age group, at the time of sailing to participate in programming. Fitness Center: To help you stay in shape, all Holland America Line ships are equipped with a fitness center that offersboth aerobic and strength-training equipment. Holland America Line ships have all the amenities and services you expect to find in a fine resort as our valued guests, we dont want you to lack a thing. As such, all weapons and dangerous devices are prohibited and may result in denied boarding. Explore dates and rates on this ship for 2022 and 2023. Tax increases have seen only slight decrease in smoking over the last 5-6 . CST 2072920-50. We cannot process refunds on these cards. Shore Excursions are available for purchase online until three days prior to the sailing. Resident aliens not in possession of this must obtain one at the nearest office of the U.S. Immigration Service. Choose traditional pre-set seating and dining times or a flexible open schedule the choice is yours to make prior to departure for your cruise. Beauty Salon/Spa:The Greenhouse Spa & Salon is our premier, luxury day spa. Alcoholic beverages will not be served to guests under age21. Nosmokingof any kind will be permitted on any stateroom verandah. We ask that you refrain from pouring or discarding anything overboard, and that you dispose of solid waste in the appropriate containers indicated on board. Mobility Equipment: The safety of our guests and crew is our number one priority. In limited situations (either on board or ashore), we may find it necessary to ask an individual to make alternate travel arrangements, such as if an individual with a disability is unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services. Still have questions? Choose from a wedding on board one of our ships or at a land destination. The rate is US$7.95 per minute and billing begins at the time specified. Limitations apply. The ships estimated arrival time at the port of disembarkation is shown on your cruise itinerary. Visa Waiver Program Requirements: The Visa Waiver Program (VWP) allows citizens of participating countries to travel to the U.S. withouta visa for stays of 90 days or less, when they meet all requirements. In addition to breakfast, lunch and a multi-course dinner, you can enjoy afternoon tea, hearty salads, comfort classics, global cuisine, an ice cream bar, hot hors doeuvres during the cocktail hours, and the traditional late-night snack. We appreciate the relationship you have with your travel advisor and want to assure you they will be credited for bookings made onboard, just let us know. For more detailed information, please see the PACKING ADVICE AND CLOTHING sections. Internet is accessible from the comfort of workstations on board or from a personal laptop. or CDs. NOTE: If you are not the parent or Legal Guardian of any minor child traveling with you, you must present an original letter signed by at least one of the childs parents. Therefore, you are welcome to make yourself at homein the bar, lounge or pool areas. Please Note: Your itinerary may include ports of call that have very specific and strict requirements that need to be met prior to your service animal being allowed off the ship. Unsure of your next cruise? Transfers are available to Flight Ease guests and to guests who have independent flight plans. Bidis essentially flavored cigarettes are not generally permitted entry. Also, full laundry and valet services are available on all of our ships. For Non-U.S./Non-Canadian Citizens:For Non-U.S./Non-Canadian Citizens: You must have and carry a passport valid for six months beyond the duration of your travel. Once youve spent the initial hold amount, we will authorize your card for the total of your onboard purchases to date plus an additional $60 per person per day for the remainder of your cruise. As previously, in-cabin smoking is also not allowed. Avoid lines at the airport with boarding pass in hand and no luggage to check you can proceed directly to Security. Once youve completed Online Check-In at www.hollandamerica.com, retrieve your digital boarding pass via the app to expedite embarkation at the pier. Any excess deposit will be refunded to you at the end of the cruise. For these purposes, marijuana, even if prescribed for medicinal purposes, is considered an illegal drug as it is prohibited both under U.S. law as well as the laws of all or most of the countries that the ship visits. For detailed information regarding mobility equipment please refer to the GUESTS WITH DISABILITIES section of this document or visit the Accessible Cruising section of our website at hollandamerica.com. You will need to provide health certificate documentation for the animal in your ports of call. Any additional information concerning currency restrictions, please contact the customs agency in their country. Reconfirm any special requests with the Maitre d after you board. Advise your airline at the earliest opportunity that you are a cruise guest destined for a sailing that day. No-host mini-bars can be found in every stateroom onboard Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam and Zuiderdam and in the verandah stateroom category and higher for all other ships. its most convenient for you, 24/7. We recommend that you use this for the most critical emergencies only: Connecting to a Holland America Line vessel at sea is simple by using Ship Dial Service. free merchandise, which may include a maximum of 40 ounces of liquor or wine and 200 cigarettes. Personal checks are not accepted on board. For voyages that are scheduled to end outside the U.S., a passport that is valid for six months beyond the completion date of your travel is required. Any guest who smokes inside staterooms or on verandahs in violation of our policy will be charged a US$250 cleaning fee per day of violation and will risk being removed from the ship for repeated violations. If you use a personal email provider, make sure to bring your user id and password and email recipient addresses with you. If you have not already purchased your City Stays & Pre/Post Overland Packages, Holland America Line can assist you. . Bear in mind that the screening process for any point of embarkation is similar to that at an airport. There is a space on the tag for you to print the following information; Name, Stateroom Number, and Sailing Date. Restrictions: Airlines, limousines and other transfer vehicles have baggage allowance policies which may limit the amount and/or weight of baggage you may take with you and/or impose baggage charges. For voyages that depart from and return to Australia and/or NewZealand, these policies and the legal drinking age apply to guests 18 years or over. During the voyage, a safe to store your valuables and important documents is available in your stateroom. Smoking E-cigarettes and vaping devices is permitted in designated areas, as well as inside passenger staterooms . Porthole Cruise Magazines annual Readers Choice Awards: Guest Invitation to Environmental Excellence. You do not need to include any suffixes on your airline ticket. Our knowledgeable specialists will gladly answer all your questions and are dedicated to providing you with excellent service. On U.S.-based ships, passengers can smoke in a limited number of outdoor areas, always on the starboard side. Cruising in 2021 or 2022 is different since the pandemic hit, but it can still be an extremely enjoyable experience. (See section for Bags VIP Luggage Delivery below for details.). Here are just a few of our environmental efforts: Environmental Management System: All of our ships are ISO 14001 certified by LRQA, North America. Appointments are strongly suggested, particularly for Dressy Nights. Whats more, since our eco-friendly cruise documents are delivered electronically, they help save paper and conserve precious fossil fuels. For this reason, Holland America Line has size and weight guidelines for scooters. I'm inclined to go along with that. In Europe and South America, smoking is only allowed on the sky deck. Schengen Visa Holders: New requirements pertaining to proof of medical insurance coverage have been adopted for all Schengen visa holders. Luxury dining options in the Pinnacle Grill and Rudi's Sel De Mer, featuring the highest quality meat and fish, is available on all ships. A credit card is required for all inbound phone calls to a ship. Guests under 21 years of age must be accompanied by a parent, guardian or chaperone who is at least 21 years old; one adult chaperone is required for every five people under the age of21. Ability to enjoy your final hours in port at your leisure without having to stand in line at the airport. Pair your cruise with an immersive experience and witness rarely seen wildlife as you journey into the heart of the Alaska wilderness on an Alaska Cruisetour. What will you do today? A traveler may include up to 100 cigars and 200 cigarettes (one carton) in the US$800 exemption from duty. The Casino is not open in port and certain restricted waters and you must be 18 or over to play. During our regular business hours, please call: 1-800-426-0327. 2. Changes to your already confirmed flights (change fees and differences in fare may apply). Distribute your ship phone number to friends and relatives. Registration is free and there is no obligation to bid. In the absence of running water, use alcohol-based hand sanitizers to protect your health. Room Dining is available 24 hours a day. If downloading or using off ship, your regular carrier rates may apply. Place them in a carry-on bag or keep them with you so you can access them easily. Both casual and dressy attire will be essential during your cruise.
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